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In
Case of Emergencies
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If
you are having an emergency contact your emergency management
agency in your local area, your family doctor, or your local
hospital emergency room.
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Internet
counseling services will never be a source of emergency care and
this service should not be used in the case of an emergency! We
will make every effort to respond to you E-Mail questions within
48 hours of receipt, however, we have no control over the service
our provider supplies us. If your browser has the option, select
the feature which alerts you to when the recipient of your E-Mail
has opened a letter, then you will know that we have received
your inquiry.
A
Word on Confidentiality
We
will treat any and all electronic communications between our service
and our clients as confidential but because the internet is not
a 100% secure environment, it is possible that you may not have
complete confidentiality. E-Mail can be monitored. We believe
that our communications are as secure as traditional telephone
conversations. However, if you have reason to think that your
E-Mail is being monitored you should contact the authorities.
In
addition, it is important to remember that there are different
types of limits to confidentiality. Therapists are obligated by
law to breach confidentiality and notify the appropriate authorities
if you reveal any information about the abuse of a child or would
be considered dangerous to yourself or others.
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